Refund Policy for Shree Guru Refrigeration

Effective Date: 01-01-2016

1. Eligibility for Refund

Refunds are applicable only under the following conditions:

• The product received is defective or damaged upon delivery.
• The product delivered does not match the description or specifications provided on our website.
• Refund requests are made within 7 days of the delivery date.

2. Refund Process

To request a refund, please follow these steps:

• Contact our customer support team at shreegururefrigeration@gmail or call us at 8798421729
• Provide your order details, including the order number and a brief explanation of the issue.
• Send us proof of the issue, such as photographs of the defective product.
• Once the returned product is received and inspected, we will process your refund.The refund will be processed within 7 to 10 days after we received the product.

3. Exceptions

No refunds will be issued in the following cases:

• Products returned without prior authorization.
• Products damaged due to misuse or mishandling by the customer.
• Refund requests made beyond the specified time frame.

4. Standard Shipping

Delivery within 5-7 days after shipment

5. Contact Us

If you have any questions about our Refund Policy, contact us at:

Shreeguru Refrigeration
Office Address: Banamalipur Near Ramthakur Ashram, Agartala, Tripura, Pin: 799001
Email: shreegururefrigeration@gmail.com
Phone: 8798421729

Cancellation Policy for Shree Guru Refrigeration

Effective Date: 01-01-2016

1. Order Cancellation

You may cancel your order under the following conditions:

• The return request must be accepted within 3 days of the product delivery date.
• The order is canceled within 24 hours of placement.
• The order has not yet been shipped.

2. Cancellation Process

To cancel your order, please follow these steps:

• Contact our customer support team at shreegururefrigeration@gmail.com or call us at 8798421729.
• Provide your order details, including the order number and the reason for cancellation.

3. Refund for Cancelled Orders

If your cancellation request is approved, the refund process will be initiated immediately, and the amount will be credited within 7-10 business days.

4. Non-Cancellable Orders

Orders cannot be canceled under the following conditions:

• The order has already been shipped.
• Customized or personalized products.

5. Contact Us

If you have any questions about our Cancellation Policy, contact us at:

Shree Guru Refrigeration
Office Address: Banamalipur, Near Ramthakur Ashram, Agartala, Tripura, India, Pin: 799001
Email: shreegururefrigeration@gmail.com
Phone: 8798421729